Your privacy is our top priority. This document clearly explains what data we collect, why it is collected, how it is used, and your rights as an s188 Malaysia member to control your own personal data.
We don't just comply with the law — we go further to ensure your data is truly secure.
S188 only collects data that is strictly necessary for service operations. We do not request irrelevant information — every data point collected has a clear and legitimate purpose.
All personal data and financial transactions (including deposits via Touch 'n Go eWallet, GrabPay, and DuitNow) are transmitted using 256-bit SSL encryption — the same standard used by Maybank2u and CIMB Clicks.
S188 does not sell, rent, or transfer your personal data to any third party for marketing purposes without your explicit consent. Your data is not a commodity — it is a trust we uphold.
You have the right to know what data we hold about you, how it is used, and with whom (if anyone) it is shared. You may request a copy of your data at any time through the s188 support team.
You may update, correct, or request deletion of your personal data at any time. s188 provides you with easy tools and channels to manage your own privacy preferences.
S188's data storage infrastructure undergoes independent security audits on a regular basis. Any identified vulnerabilities are addressed promptly to ensure your data remains protected at all times.
Welcome to the Privacy Policy s188. This document explains how s188 ("the Company", "we") collects, uses, stores, and protects your personal data as a member or visitor of our platform at s188.click.
This Privacy Policy is drafted in accordance with Malaysia Personal Data Protection Act 2010 (PDPA) and international data protection standards. We are committed to handling your personal data with the highest level of security, transparency, and respect.
By registering an s188 account, using our platform, or accessing any of our services, you consent to the collection and use of your personal data as described in this document. If you do not agree, please do not use the s188 platform.
Important Note: This Privacy Policy forms part of the Terms & Conditions s188 and should be read together. In the event of any conflict, the Terms & Conditions shall prevail.
S188 collects the following categories of personal data depending on how you interact with our platform:
| Data Category | Specific Examples | Mandatory / Optional |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Mandatory |
| Contact Data | Malaysian phone number, email address | Mandatory |
| Financial Data | E-wallet information (TNG, GrabPay, Boost, ShopeePay), bank account numbers, transaction history | Mandatory |
| Technical Data | IP address, device type, browser, operating system, login logs | Automatic |
| Usage Data | Games played, bets placed, session duration, game preferences | Automatic |
| Communication Data | Live chat conversation records, support tickets, emails sent | Depends on interaction |
s188 does not collect credit or debit card numbers directly. All financial transactions are processed through licensed third-party payment gateways — such as DuitNow, FPX, and e-wallet providers — each of which maintains its own privacy policy.
Your personal data is collected through the following channels:
Data you provide directly when registering an account, completing your profile, making deposits or withdrawals, contacting our support team, or participating in any promotions and contests hosted by s188.
When you access and use the s188 platform, our systems automatically record technical data such as IP address, login timestamps, game activity, and session data. This information is used for security, platform performance, and fraud detection purposes.
In certain circumstances, s188 receives data from trusted third parties, such as:
S188 uses your personal data only for legitimate and permitted purposes. The following are the primary purposes for which your data is used:
Marketing: You may withdraw consent to receive marketing communications at any time by contacting the s188 support team or through your account preference settings. Withdrawing consent will not affect your core services.
S188 does not sell your personal data to any third party for marketing purposes. However, under certain limited circumstances, we may share data with:
Third parties that assist us in operating the platform — including game providers (such as Pragmatic Play for slots and Evolution for live casino), technical infrastructure providers, and payment service providers. All third parties are bound by strict confidentiality agreements.
S188 will disclose personal data where required by Malaysian law, including in response to court orders, law enforcement authorities, or relevant regulatory bodies.
In cases of suspected fraud, terms violations, or serious security threats, s188 may share relevant information with the appropriate parties to protect the rights and interests of the platform and its members.
International Transfers: Some of our technical service providers operate outside Malaysia. In such cases, data transfers are carried out with safeguards equivalent to Malaysia's PDPA standards and binding contractual agreements.
S188 implements multiple layers of security to protect your personal data from unauthorised access, disclosure, or misuse:
While s188 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure against every cyber threat. We encourage you to use a strong password and never share your login credentials.
S188 retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by applicable law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Duration of active account + 5 years | AML / legal compliance |
| Financial transaction records | 7 years | Malaysia accounting & tax requirements |
| Support communication logs | 3 years | Dispute resolution |
| Technical data / server logs | 12 months | Security & fraud detection |
| KYC records / identity verification | 5 years after account closure | PDPA & AML legal obligations |
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you personally.
The s188 platform uses cookies and similar tracking technologies to enhance your user experience. The types of cookies we use include:
These cookies are essential for the platform's core functions — including login session authentication, account security, and language preferences. They cannot be disabled without affecting platform functionality.
We use analytics cookies to understand how users interact with our platform — which pages are visited most, session duration, and navigation patterns. This data is aggregated and does not identify you personally.
These cookies store your preferences — such as favourite games, display settings, and language selection — so your experience feels personalised every time you log in to s188.
Cookie Controls: You can manage your cookie settings through your browser settings. However, disabling essential cookies may affect the functionality of the s188 platform. Continued use of this platform is considered consent to our use of cookies.
Under Malaysia's PDPA and s188's privacy policy, you have the following rights regarding your personal data:
You have the right to request and receive a copy of the personal data s188 holds about you within a reasonable timeframe.
If your personal data is inaccurate or out of date, you have the right to request a correction. We will update our records within 14 business days.
You may request the deletion of your personal data, subject to data retention obligations binding on s188 under Malaysian law.
You may object to the processing of your personal data for direct marketing purposes. Requests will be processed within 5 business days.
You have the right to receive your personal data in a machine-readable format (such as CSV or JSON) upon request.
Under certain circumstances, you may request a temporary restriction on the processing of your data while any dispute is being resolved.
To exercise any of the above rights, please contact the s188 support team via live chat or email at support@s188.click. We will respond within 14 business days.
The s188 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
If you are a parent or guardian and believe your child has provided personal data to s188 without your consent, please contact us immediately at support@s188.click. We will take immediate steps to delete the relevant data and close the account without delay.
Child Protection: s188 carries out a KYC (Know Your Customer) process that includes age verification to ensure all registered members meet the minimum age requirement. Any account confirmed to belong to an individual under 18 will be closed immediately.
S188 reserves the right to amend this Privacy Policy from time to time to reflect changes in business operations, technology, legal requirements, or industry best practices.
When significant amendments are made, we will:
Continued use of the s188 platform after any amendments are published will be deemed acceptance of the updated Privacy Policy terms. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding how s188 handles your personal data, please contact us:
This Privacy Policy document is written in Bahasa Melayu (ms-MY) for the convenience of Malaysian members. In the event of any discrepancy in translation, the Bahasa Melayu version shall prevail for Malaysian members.
Over 500,000 Malaysian members have entrusted s188 with their personal data. 256-bit SSL, PDPA compliance, and an unwavering commitment to your privacy.
⚠️ Platform for users aged 18 and above. Gamble responsibly.